Webinars.

Join the dots to make the most of your account.

To get the most out of your account, it's important to understand its full functionality and capabilities. We run live training webinars every Tuesday and Thursday, covering a range of topics to help you make the most of the system. On Wednesdays, we also hold an open session where you can drop in with any questions specific to your account. No fixed topic, just a chance to get direct support. All sessions are open to anyone using the admin side of the software.

1. Open Session : Ask Us Anything

Bring your own questions to this informal drop-in session. Whatever's on your mind about your account, we're here to help.

  • No fixed agenda. Raise any topic relevant to your account
  • Get direct answers from the team in real time
  • Ideal for troubleshooting, clarifying features, or getting a second opinion on setup
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2. Day-to-Day Operations : Sales, Orders and Customer Communication

Master the day-to-day tasks needed to keep your events running smoothly, from processing orders and managing payments to communicating with attendees and handling refunds.
Processing orders, reservations and payments

  • Managing and changing orders
  • Emailing attendees
  • Issuing complimentary tickets and refunds
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3. Event Customisation : Perfect Your Ticketing Site

Discover how to personalise your events and refine your ticketing site for a seamless customer experience.

  • Optimise event images
  • Personalise event pages
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4. Advanced Event Options : Schedules and Seating Plans

Learn how to manage event schedules and seating plans to ensure a streamlined experience for customers.

  • Creating and managing schedules
  • Adding and syncing seating plans
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5. Reporting 101 : Leveraging Data for Event Success

Unlock the potential of your event data by learning how to use reports to measure success and make informed decisions.

  • Navigating built-in reports
  • Creating custom reports
  • Scheduling automatic reports
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6. Discount Codes, Access Codes, and Special Offers

Add flexibility and value to your customers by implementing discount codes and access codes.

  • Discount Codes
  • Access Codes
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