Features

Finally, ticketing that works for you

Powerful tools for ticketing, marketing, and managing your events

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Full Website Capabilities

Remove the need for a separate site and use the platform as your fully functional website. Create pages, contact forms, list events, take bookings, manage sales, and communicate with guests - all in one place, with no coding required, using our user-friendly CMS.

Streamlined Event Setup

Create, publish, and start selling tickets in minutes - without needing technical skills or web developers. Our smart setup tools guide you through each step.

Team Roles and Permissions

Set clear access levels across your team - from full admins to limited box office assistants.

Access Zones and Rules

Control who goes where. Set up zones with rules based on ticket type, time slot, or capacity to manage different entry points and experiences.

Ticket Availability Scheduling

Keep your brand front and centre. No confusing third-party redirects, no competing logos - just your event, your brand, your way.

Unlimited Users

Add as many team members as you need - no per-seat charges or user limits.

Social Sharing

Make it easy for your audience to spread the word with share-ready event pages and social tools.

Google Maps Integration

Show guests exactly where to go with maps embedded directly into your event listing.

Local Time and Date Formats

Automatically show event details in the right time zone and format so your guests never miss a thing.

Add-to-calendar Links

Send calendar-ready event links in confirmation emails to help boost attendance.

Ticket Groups

Organise your tickets into logical groupings and manage capacity across different types or tiers.

Bulk Cancel and Refund

Handle mass refunds or cancellations quickly with easy-to-use bulk actions.

Printable Door Lists

Prefer paper on the day? Export PDF door lists for check-in and access control.

Ticketless Check-in

Manually search for attendee names and validate entry on the spot - ideal for last-minute changes or lost tickets.

Local Currencies

Reduce drop-off and increase conversions by letting guests pay in their own currency.

Stripe Terminal Integration

Sell tickets on-site with Stripe's card reader - all payments feed back into your dashboard.

Offline Payment Options

Accept bank transfers, on-the-door payments, or invoice bookings - and track them all in one place.

Discount Codes

Launch targeted promotions in seconds. Create codes for flash sales, loyalty perks, or member benefits - all fully trackable and easy to manage.

Cross-Sell and Upsell

Boost orders by suggesting add-ons and upgrades during the checkout process. Whether it's merchandise, VIP access, or parking, you can guide customers toward higher-value purchases - without disrupting their booking flow.

Accessibility Built In

Mark accessible seating with recognisable icons and colours to ensure clarity and inclusion for every guest.

Seat and Area Blocking

Easily reserve VIP sections, keep aisle seats free, enable orphan seat protection to prevent customers from leaving single seats when booking, and adjust layouts on the fly - all with just a few clicks.

Frequently Used Reports

Quickly revisit your go-to reports by saving them for easy access and future exports.

Data Capture Questions

Include key questions during checkout to gather everything from preferences to feedback.

Integrated Customer Emailing Functionalities

Use built-in email tools to reach your audience directly. Share updates, offers, and event information - all without leaving your dashboard.

Custom Confirmation Emails and E‑tickets

Make every touchpoint feel on-brand with fully customisable email confirmations and tickets - QR codes included.

Box Office Sales - Over the Phone and In-Person

Take bookings over the phone or at the counter. Hold reservations, send a secure payment link, or allow guests to pay at the door - whatever works for you.

Full Order Control

Easily search, edit, resend, refund, or cancel any order - all from a central dashboard.

Member-Only Tickets

Create exclusive or discounted ticket types that are only visible to approved customer groups - ideal for members, VIPs, or invite-only audiences.

Scanning capabilities with Phone or a Dedicated Device

Scan digital tickets fast to reduce queues and accelerate entry. Turn any phone or tablet into a check-in tool with our mobile access app - available on iOS and Android.

Automated Local Sales Tax

Add the correct tax rates by country or region. Generate accurate receipts and stay compliant without the admin.

Instant Payouts

Revenue lands directly in your connected payment account - no waiting, no surprises.

Set and Manage Your Own Fees

Add booking fees, absorb them, or split them - you are in full control of how revenue flows. Our fees are automatically deducted, leaving no need for invoicing.

Unlimited Products and Variations

List as many items as you like - perfect for merchandise, food vouchers, parking passes, and more.

Seat Map Customisation

Build detailed seating plans to match your venue using our intuitive seat map builder - no design skills required.

Scale Up with Ease

Create large-scale seating layouts with sections, zones, and gates - perfect for stadium-style venues or multi-space events.

Real-Time and Automated Reporting

Track sales, guest behaviour, and top-performing events with live dashboards. Customise each report in detail. Automatically generate, schedule, and email reports to anyone - promoters, colleagues, yourself, etc.

Form Builder

Collect exactly the information you need with custom forms. Add custom fields, conditional logic, vetting questions, and more - all designed to give you deeper insight into your audience.

Multi-Language Support

Offer your site and checkout in multiple languages so customers can book in the language they are most comfortable with.

Apple Wallet Support

Offer a sleek digital ticketing experience with Apple Wallet compatibility.

Ticket Bundles

Create bundled offers (like family or weekend passes) that include multiple entries in one simple purchase.

Sales Access with Secure Codes

Create access codes for specific ticket types or private listings - ideal for pre-sales, partner offers, or exclusive content.

Free Check-in App

Scan tickets from any iOS or Android device - online or offline - to speed up entry.

Wide Range of Payment Methods

Specify which currencies and payment methods you accept - including major credit and debit cards (Visa, Mastercard, Amex), online options like Apple Pay or gift vouchers, any country-specific methods such as Bancontact, Carte Bancaire, or SEPA, or offline options such as cash or cheques.

PCI DSS Level 1 Compliant

Our platform is certified to the highest payment security standards, keeping every transaction safe.

Custom Taxes

Set your own tax rules to match your pricing structure.

Donations

Enable optional donations directly in the checkout process. Whether you are supporting a cause or adding a fundraising element to your event.

Bundles and Packages

Create curated offers by grouping tickets, products, or experiences together - ideal for family packages and multi-day passes.

Upload Floor Plans

Trace over your existing venue layout with image uploads to create an exact match - down to the last seat.

Flexible Pricing by Area

Set tiered pricing with colour-coded price bands to highlight premium areas or budget-friendly sections.

Custom Reports

Build reports around the data that matters to you, then download them as CSVs - ready to share, analyse, or file away.

Attendee Data

Pull clean, ready-to-use CSVs of your attendance data.

Customer Groups

Segment audiences into groups for tailored pricing, access, or perks. Offer member-only tickets, pre-sales, and exclusive discounts in just a few clicks.

Automated Customer Emails

Keep attendees informed with automatic event reminders and essential updates - no manual sending required.

Email Customers from Event Dashboard

Send targeted messages directly to ticket holders - all from within your event dashboard.

Event-Level Tracking Pixels

Enable meta (Facebook and Instagram), Spotify, TikTok, and X tracking pixels for individual events for precise conversion tracking.

Parent and Child Account Capabilities

Easily manage multiple departments with their own accounts, venues, or teams under one organisation — each with their own events, users, and bank accounts.

Google Tag Manager and CSP Support

Easily integrate tracking scripts via Google Tag Manager - with secure Content Security Policy (CSP) URL control for added protection.

Event Sales Dashboards

Access real-time sales data for each event - track performance and make informed decisions at a glance.

Native Integration

Integrate with meta (Facebook and Instagram), Spotify, TikTok, and X.

Event Time Slots

Add tickets to specific time slots for timed entry.

Event Streams

Host and manage online streaming events.

Split Payments

Allow multiple payment methods for a single order.

Custom Meta Links

Customise meta tags and link previews to enhance SEO and social sharing.

Deposit Payments

Accept deposits with scheduled balance payment rules.

Refund Cancellation Fees

Set fixed fees for refunds or partial refunds.

Offer Fulfilment

Offer delivery or collection options and apply associated fees automatically at checkout.

Season Tickets

Create and manage season tickets spanning multiple events.

Invoice Payments

Add invoice as a checkout method in Box Office.

Order Distribution

Let customers distribute items via code, QR, or URL.

Conditional Tax Bands

Apply dynamic tax rates based on the buyer's location.

Website Integration Use

Embed tools and integrations to link with your website.

Seating Plan Best Available Seats

Suggest optimal seats based on focal point.

Seating Plan Holds

Control visibility and restrictions of selected seats.

EPOS

Set up mobile EPOS with multi-vendor support and product sales.

Box Office Kiosk Mode

Enable simplified ticket sales through kiosk setup.

Customer Wallets

Allow customer eWallet balances and redemptions.

Account Balance Refunds

Process refunds to eWallets (admin or self-serve).

Online Account Balances

Enable eWallet payments in the shop or at EPOS.

Data Imports

Access bulk import tools for structured data.

Ready for ticketing that actually works for you?

Join the independent theatres, cultural venues, festivals, and attractions already growing with Little Box Office.

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