Webinars.

Join the dots to make the most of your account.

To get the most out of your account, it's important to understand its functionality and capabilities. A wide range of training webinars is available; they run twice a day, 5 days a week. Modules 1 and 2 run twice a week and the other once a week, either in the morning or the afternoon. Modules that run in the morning one week, will run in the afternoon the following week (and vice-versa) in order to accomodate everyone. These webinars are open to anyone using the admin side of the software.

1. Foundations Session : Getting Started with the Platform

Learn the basics of The Little Box Office platform, from logging in to creating your first event. Build a solid foundation to start using the system effectively.

  • Accessing your account and logging in
  • Navigating the platform and understanding its capabilities
  • Managing roles and users
  • Creating your first event
Register

2. Day-to-Day Tasks : Managing Orders and 
Attendee Communication

Master the daily tasks necessary to keep your events running smoothly, from managing orders to communicating with attendees.

  • Managing and changing orders
  • Emailing attendees
  • Issuing refunds
Register

3. Day-to-Day Sales : In-Person and 
Over-The-Phone Transactions

Gain confidence in handling direct ticket sales, managing payments, issuing complimentary tickets, and processing refunds.

  • Processing orders and reservations
  • Handling payments and complimentary tickets
  • Connecting terminals
Register

4. Event Customisation : Perfect Your Ticketing Site

Discover how to personalise your events and refine your ticketing site for a seamless customer experience.

  • Optimise event images
  • Personalise event pages
Register

5. Advanced Event Options : Schedules and Seating Plans

Learn how to manage event schedules and seating plans to ensure a streamlined experience for customers.

  • Creating and managing schedules
  • Adding and syncing seating plans
Register

6. Reporting 101 : Leveraging Data for Event Success

Unlock the potential of your event data by learning how to use reports to measure success and make informed decisions.

  • Navigating built-in reports
  • Creating custom reports
  • Scheduling automatic reports
Register

7. Discount Codes, Access Codes, and Special Offers

Add flexibility and value to your customers by implementing discount codes and access codes.

  • Discount Codes
  • Access Codes
Register

8. Event Day Essentials : Scanning Tickets

Ensure a smooth and efficient event day with tools for ticket validation, attendee check-ins, and troubleshooting via the scanning app.

  • Downloading and navigating the app
  • Scanning tickets and managing check-ins
  • Troubleshooting common issues
Register