Looking for an Eventbrite alternative?

Choosing between Little Box Office and Eventbrite.

Eventbrite is an event marketplace that helps new buyers discover events. Little Box Office is a complete ticketing platform for venues and event teams selling to their own audience.

Eventbrite is widely used and quick to set up, which makes it a popular choice for straightforward events. Both platforms sell tickets online, with mobile tickets, check-in at the door and discount codes, and neither charges fees on free tickets.

Little Box Office is built for venues that want more control. You can customise the booking journey and what your buyers see, sell online, in person and by phone, and run memberships, season tickets, donations and dynamic pricing, all under your own brand.

The Quick Answer.

Choose Eventbrite if your events need to be found by new buyers. Eventbrite says it reaches 90 million ticket buyers, many buyers already know it, and publishing free events costs nothing. You can set up and start selling on your own.

Choose Little Box Office if you run a venue or a regular programme and want your ticketing to look and work like your own. Little Box Office can build and host your website at no extra cost, fully integrated with your events and checkout. You can customise the booking journey for each event, ticket money reaches your account as tickets sell, your customer data is yours, and fees are lower.

Pricing.

Eventbrite. According to its published fees, Eventbrite charges a service fee of 6.95% + £0.59 per paid ticket in the UK, with no separate payment processing fee. VAT at 20% is added to the service fee unless you give Eventbrite a verified VAT ID. Ticket buyers pay the fees by default, or you can choose to absorb them.

Little Box Office. Our standard rate is 4.15%, with progressively lower rates for higher sales volumes, down to considerably less for the largest clients. Payment processing is additional: Stripe’s standard UK rate is 1.5% + £0.20 per order. Little Box Office adds no charges to your customers’ bookings: you decide whether to add your own booking fee.

A worked example.

On the same orders, the total fees would be:

Little Box Office

2 tickets at £20 (£40)

£2.79

4 tickets at £25 (£100)

£6.68

Eventbrite

2 tickets at £20 (£40)

£4.75

4 tickets at £25 (£100)

£11.17

Figures include payment processing and VAT for both platforms, at the Little Box Office standard rate. Venues with higher sales volumes save more.

Switching from Eventbrite.

You can move whenever it suits you. Live customer and event data is migrated at no charge, and historical data can also be included, so you don’t need to wait for events already on sale to finish. We have dedicated migration tools to import your data, such as events, customers, orders, transactions, seating plans and venues, and we’ve moved clients from many different ticketing systems, so we know how to plan your move.

Payouts, website and customer data.

Payouts. According to its help centre, Eventbrite sends your payout three days after your event ends by default. Accounts that have already hosted a paid event can choose weekly or twice-monthly payouts, with 20% of net sales held in reserve until the event ends. With Little Box Office, ticket money reaches your payment account as tickets sell, so you can pay artists, suppliers and deposits before the event.

Website. Eventbrite event pages sit on Eventbrite’s own website. Little Box Office can build and host your website at no extra cost, fully integrated with your events and checkout. It runs on your own domain name, and you can update it without needing a developer.

Customer data. Eventbrite’s marketplace helps new buyers find your events, but discovery works both ways. According to its privacy policy, Eventbrite may use what it learns about ticket buyers to recommend other events to them, including events similar to yours. So the same recommendations that bring new buyers to you can also point your own buyers towards competing events. With Little Box Office, your customer data is yours, and your buyers only see your events.

For your research.

Wherever you are in your research, you’ll probably want more detail on Little Box Office. Get in touch and we’ll arrange a time to meet, so we can take you through how it would work for your events. In the meantime, here are highlights of what our platform brings, from saving time and money to helping you earn more and stay ahead.

Save time.

Designed so everyday tasks take as few steps as possible.

  • Manage events and orders with admin tools built for speed
  • Customise reports and schedule them to be sent automatically
  • See customer details, orders, emails, etc., in one place (CRM)
  • Create bespoke user roles so admin users only access what they need
  • Use sub-accounts to keep each department’s events and ticket income separate
  • Hand tasks over to the Little Box Office concierge service

Save money.

  • Get your best Little Box Office rate, based on your sales volume
  • Have your website built and hosted at no extra cost, fully integrated with your events and checkout
  • Customise your booking journey without paying a developer
  • Add your own booking fees to cover some or all of your costs
  • Keep refund money by issuing credit notes

Make more money.

  • Convert more buyers at checkout, with cart abandonment well below the e-commerce average
  • Secure early bookings with deposits and balance payments
  • Encourage repeat purchases with loyalty programmes
  • Raise extra income through donations
  • Use dynamic pricing to maximise revenue or fill more seats

Stay ahead.

Every update is shaped by ticket buyer feedback, venue requests and industry trends.

  • Feedback is collected from ticket buyers after every transaction: our engineering team is alerted and fixes critical issues straight away. Most other feedback can be addressed by changing the event settings and booking journey without delay or developer costs.
  • New functionality is released every 10 weeks, driven by venue requests and industry trends, with improvements added every week

FAQs

Eventbrite is an event marketplace that helps new buyers discover events, and is widely used for straightforward events. Little Box Office is a complete ticketing platform for venues and event teams selling to their own audience. Little Box Office can build and host your website at no extra cost, fully integrated with your events and checkout. You can customise the booking journey, ticket money reaches your account as tickets sell, and Little Box Office fees are lower.
Yes. On a £100 order of four £25 tickets, Little Box Office fees are £6.68, including payment processing and VAT. Eventbrite’s fees on the same order are £11.17, including VAT. Venues with higher sales volumes save more with Little Box Office.
No. Neither Eventbrite nor Little Box Office charges fees on free tickets.
By default, Eventbrite sends your payout three days after your event ends. Accounts that have already hosted a paid event can choose weekly or twice-monthly payouts, with 20% of net sales held in reserve until the event ends. With Little Box Office, ticket money reaches your payment account as tickets sell.
Eventbrite’s privacy policy says it may use what it learns about ticket buyers to recommend other events to them, including events similar to yours. That helps new buyers find you, but it can also point your own buyers towards competing events. With Little Box Office, your customer data is yours.
Yes. Little Box Office can build and host your website at no extra cost, fully integrated with your events and checkout. It runs on your own domain name, and you can update it without needing a developer. Eventbrite event pages sit on Eventbrite’s own website.
Yes. Little Box Office migrates live events and their orders at no charge, so you don’t need to wait for events already on sale to finish.
Yes. Little Box Office can run theatre performances, cinema screenings, workshops, dinners, parties, classes and courses side by side, each with its own ticket types, settings and booking journey, all from one account. Customers can book a whole course or just some of its sessions, or buy a season ticket covering several events.

Your next step.

See how Little Box Office would work for your venue.

Contact us